I may want to talk about the problem.
I can look at the person,
and speak up when I tell how I feel.
I can listen and think about how the others person feels.
I learn more about the problem when I listen to another view.
I can say what I hear.
This show that I understand and care.
As we talk about the problem,
I can be polite and friendly.
It feels good to be heard,
and to understand things better.
I can use my imagination to help solve the problem.
I can think of lots of ideas.