介绍:
A: Hello, Daniel speaking, may I help you?
B: Hi, Daniel, Julie here.
A: Hi, Julie, how are you?
B: Actually, I’m feeling quite ill today.
通话常用语：
1.通话自我介绍：
Daniel speaking.
This is Daniel.
This is Daniel speaking.
Julie here.
注意哦，打电话时自我介绍一般不用I'm……哦。
2.询问谁在说话：
Who is this?
May /Can I ask who is calling, please?
3.May I help you？询问别人是否需要帮助
4.actully：实际上类似于to be honest.
5.quite ill：very sick 病得比较严重
