A: Oh, my God! That means you lost my luggage. What do I have to do? Can you check again? Just to make sure?
A: 哦,天啊!那就是说你们把我的行李弄丢了。那我该怎么办?你能再查一下吗?
B: I’m sorry sir. The plane has been cleared and is being reloaded for the next flight. You’ll have to fill out this insurance claim form and submit it to the airline office either here at the airport or downtown.
B: 对不起,先生。飞机已经被清空了,而且正在装下一次航班的行李。您需要填写这张保险索赔单,然后把它交到机场或者市区中心的办事处。