四级写作训练Topic 48：How to Protect Consumers' Rights?

How to Protect Consumers' Rights? [00:11.10]We hear this saying "consumers first" very often. [00:16.19]However, the truth is that in many cases, [00:20.26]consumers' rights are severely violated and harmed. [00:24.67]For instance, when consumers ask for a refund, [00:28.81]many dealers refuse it with all kinds of excuses. [00:32.77]Some claim compensation for the losses some products cause, [00:37.52]but the dealers just ignore their requests. [00:40.81]The saddest thing is that many even don't know how to protect their rights. [00:46.16]The protection of consumers' rights requires efforts from three aspects. [00:52.03]Firstly, laws should be improved to regulate dealers' behaviors [00:57.30]and be enforced strictly. [00:59.98]Secondly, the media should fulfill their function of supervision, [01:05.22]revealing dealers' illegal conducts and arousing consumers' legal awareness. [01:11.94]Thirdly, consumers should equip themselves with necessary legal knowledge [01:18.12]so as to protect their rights with the law. [01:21.41]With the perfection of laws, [01:23.95]the supervision of media and the increasing legal consciousness of consumers, [01:29.34]consumers' legal rights and interests can surely be defended.