介绍:
外贸口语2： 电话转接
Part A：实用句型；
1. I’ll put you through right now. 我现在就帮您转过去。
2. I’ll connect you with the department you want. Hold on for a minute.
我将电话转到您需要的部门。 请稍候。
3. I’ll switch you over to Mr. Clark. 我将您的电话转给克拉克先生。
4. I’m sorry but the number is engaged. We’ll call you if connected.
很抱歉，电话占线，如果接通了我们就给您电话。
5. OK. I will transfer your phone to After-sales Service Department.
好的，我替您转接售后服务部。
6. Hold on. I’ll get her for you. 稍等，我去叫她。
7. I’m sorry you have the wrong extension. Hold the line and I’ll transfer you to him.
很抱歉，您拨错了分机号码。请稍等，我把电话转给他。
8. Hold on; let me see if she is here. 稍等，我去看看她是否在这儿。
9. Do you know where I can reach him? 你知道怎么能联系到他吗？
10. Hold on, please. Let me get a pencil and paper. 请等一下，我去拿笔和纸。
11. Sorry, I have no idea. 很抱歉，我不知道。
12. Do you know his office number? 你知道他办公室的号码吗？
13. May I ask who is calling, please? 请问您是哪位？
14. Put him through, please. 请把电话接过来。
15. Please transfer this call to Mr. Smith. / Would you put me through to Mr. Smith, please?
请把电话转给史密斯先生好吗？
Part B： 情景对话；
１. 请求转接；
(At the reception desk 在前台)
A: （Operator 接线员）Hello， International Truck Trading Company. May I help you?
B：Yes, please transfer this call to Mr. Smith.
A：May I ask who’s calling please?
B：This is Mr. Tyler from American Auto Parts Company.
A：Just a minute, Mr. Tyler. ( switches lines 转接电话) Mr. Smith, Mr. Tyler from American Auto Parts Company wants to speak to you.
C：Put him through, please.
C：Hello, Mr. Tyler. This is Mr. Smith speaking.
B：Hello，Mr. Smith. I’m calling to ask how you think about our quotation.
C：I submitted it to our top management last week. I’m just waiting for the feedback.
B：OK, I see, Could you please let me know as soon as you get their feedback?
C：Yeah. Of course I will.
２. 拨错号码；
A：Hello. May I speak to Mr. Li of After-sales Service Department?
B： I’m sorry you have the wrong extension. This is Marketing Department. Hold the line and I’ll transfer you to him.
A: Thank you!
C: Hello! Who is that speaking?
A: Hello! Mr. Li. This is Mr. Cook from Fast Gear Co., Ltd. I’m calling to confirm your flight time the day after tomorrow so that I will pick you up in time at the airport.
C: You are so considerate, Mr. Cook, thank you. Wait a moment, please. I will check the time. (After a while 过了一会儿)
C：The arrival time will be 3:25 pm.
A: I got it. See you then!
３. 电话占线；
A: Hello, Lu’en Truck Co. , Ltd..
B: This is Mr. Schimidt from Hanno Truck Trading Company, Germany. May I talk to Mr. Liu, General Manager of Marketing Department?
A: Sure. Wait a minute. I will switch you over to him.
A: I’m sorry but the number is engaged. We’ll call you if connected.
B: That’s OK. Thank you!
