【E35】-38 Unit 8 Dialogue

So let me ask you, what are some common complaints that you might have in a restaurant? Some common complaints that we might have in a restaurant: The food is too salty. The food is too slow. Some common complaints that we might have in a restaurant: The food is too salty/spicy. The food is too slow. There is a fly in here! The table is dirty. The air conditioning doesn't work. The food is cold. The food is undercooked. B: Headwater, excuse me. I'd like to have a word with you. A: Yes, Madame? B: I'm sorry to bother you, but this dish is not what I ordered. The soup is cold, and the meat is tough. A: I'm so sorry Madame. I'll get you a refund for the dish you didn't order. For the other dishes, I'll ask the chef to replace them. B: Headwater, excuse me. I'd like to have a word with you. A: Yes, Madame? B: The food I ordered is undercooked. A: I'm so sorry! I'll get you a new one as soon as possible. B: Thank you, that'll be fine!