GS=Ground Staff,地勤人员
Amy: Oh, no! One of my suitcases didn't make it. What should we do ?
艾米: 哦,惨了!我的一个行李箱没到,我们该怎么办?
Ed: I know where the lost-luggage counter is. Let's go.
艾德: 我知道行李遗失申报柜台在哪,我们走吧。
Amy: I would like to report a missing bag.
艾米: 我要挂失行李。
GS: What flight were you on ?
地勤人员: 请问您搭乘的是哪个航班?
Amy: Flight 237 from Toyko.
艾米: 从东京起飞的237航班。