介绍:
A：I have a complaint to make.The bill you sent me was incorrect.what's more,it isn't the first time.
我要投诉。你们寄给我的账单错了。况且，这不是第一次了。
B:Well.I must apologize,madam.we have new computers here,you know.
我向您道歉，夫人。我们这里刚用了新电脑。
A：Don't you think it's about time you got them working properly?
难道你们不认为是时候让他正常工作了吗？
B:I agree entirely.I assure you it won't happen again.
我完全同意。保证不会再发生这种事了。
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