介绍:
Reception 登记入住
C=Front Office Clerk 前台服务员 G=Guest 顾客
C：Good afternoon. Welcome to our hotel. May I help you?
下午好!欢迎光临我们酒店。能为您效劳吗?
G：Yes, I’d like to check-in,pleae.
我要登记住宿。
C：Certaily,sir. May I have your name ,please?
好的，先生。请问大名?
G：I’m Brown.
我叫布朗。
C：Do you have a reservation with us Mr. Brown?
布朗先生，您预订了房间了吗?
G：Yes, from tonight.
是的，预订了。从今晚开始。
C：Just a moment please. I’ll check our reservation record. (After a while) Thank you for waiting, Mr.Brown. Your reservation is for a twin from March 5th to 7th for three nights. Is that right?
请稍后，我检查一下预订记录。(过了一会儿)让您久等了，布朗先生。您预订了从 3 月 5 日到 7 日 3 个晚上的双床间，是这样的吗?
1. Single room 单人房
2.twin beds 有两张单人床的房间
3.double 有一张双人床的房间
4.room with two double beds. 有两张双人床的房间
G：Exactly.
对。
C：Could you fill out the registration form, please?
请填写这张登记表好吗?
G：Fine(Fill the form)
好的(填写表格)
C：How would you like to make payment?
您打算如何付款呢?
G：By credit card.
用信用卡。
C：May I take a print of the card ,please?
请让我划印一下你的卡，好吗?
G：Sure, here you are.
好的，给你。
G： Can I see the room first ?
我能先看一下房间吗？
C: Of course ,you can . Please wait a moment.
当然可以哦，请你等一下。
