介绍:
A：Good afternoon.Welcome to the Peace Hotel.May i help you,sir ?
B: Yes,I’d like to check in,please.
A:Certainly,sir.May i have your name,please?Do you have a reservation with you,sir?
B:Yes,it’s Robert King.I suppose someone made the reservation for me.
A:Just a moment,please.I’ll check our reservation record...Oh,thank you for waiting ,sir.But I’m afraid we have no record of your reservation.Where was it made?Do you have a confirmation letter?
是的，我要登记入住。
是的，我叫罗伯特.金。我已请人代为预订房间了。
record 名词 ['rekɔ：d] 动词 ['rikɔːd]
n.唱片；纪录；记载；经历；前科
v.记录；显示；(将声音等)录下
confirmation [kɒnfə'meɪʃ(ə)n]
n. 确认；证实；证明；批准
B:That’s very strange.I made the reservation about 10 days ago,through a travel agency at home.But i don’t have the confirmation letter with me.What i have with me is a copy of the itinerary.Is there any problem with the accommodation for just two days?
accommodation[əkɒmə'deɪʃ(ə)n]
n. 住处，膳宿；调节；和解；预订铺位
这就怪了。我是在10天前请国内的一家旅行社代为预定的。我没有带确认函来，我只带了一张复印的行程表。我在这里只住两天行吗？
agency['eɪdʒ(ə)nsɪ]
n. 代理，中介；代理处，经销处
Itinerary [aɪ'tɪn(ə)(rə)rɪ]
n. 旅程，路线； 旅行日程
adj. 旅程的； 巡回的，流动的
A:Just a minute,please.I’ll check vacancies.Very good,I got it.We have a double room,and there’s a deluxe suite available.Which one do you prefer?
Vacancy ['veɪk(ə)nsɪ]
n. 空缺；空位；空白；空虚
Starting with the smallest,there are single,twin,double,queen,and king size ones.分别是单人床、对床、双人床、大号床和加阔床
standard ['stændəd] rooms 标准房
superior[su:ˈpɪərɪə] rooms 高级房
deluxe [də'luks] rooms 豪华房
executive [ɪg'zekjʊtɪv] rooms 行政房
presidential [,prezɪ'denʃəl] suite 总统套房
