A: Good norming, ma'am. May I help you?
B: I'm Lily Black, in Room 502. Can you change another room for me? It's too noisy.
A: I'm sorry for the noise. I'll make the arrangement for you.
B: Great, I hope you can find me a quiet room.
A: Let me check. Could you move to room 507?
B: Where is it?
A: It is at the end of the corridor on the fourth floor. The
bellman will help you.
B: That's so nice. Thank you.
A: I'm sorry for the trouble.
B: It's OK.