DWD20200416

David's Time With Peter F. Drucker 2020.4.16 This is a formidable goal——and so far quite Utopian. The average life span of business enterprise, at least as a successful organization, has never in the past been more than thirty years. We will therefore have to learn to develop new concepts of what “performance” means in an enterprise. We will have to develop new measurements and so on. But at the same time performance will have to be defined nonfinancially so as to be meaningful to the knowledge workers and to generate “commitment” from them. And that is a nonfinancial, a “value” return. All institutions will therefore have to think through what performance means. This used to be obvious and simple. It no longer is. And strategy increasingly will have to be based on new definitions of performance. ——《Management Challenges for the 21st Century · Chapter2》(Peter F.Drucker,1999)