GA2020.5.28

David's Time With Peter F. Drucker 2020.5.28 冠鼎学堂——识别·培养·考验未来领导者 Change leaders are, however, designed for change. And yet they still require continuity. People need to know where they stand. They need to know the people with whom they work. They need to know what they can expect. They need to know the values and the rules of the organization. They do not function if the environment is not predictable, not understandable, not known. But continuity is equally needed outside the enterprise. In fact, we are learning increasingly the importance of long-term relationships. To be able to change rapidly one needs close and continuous relationships with suppliers and distributors. But the enterprise also has to have a “personality” that identifies it among its customers and in its markets——and again this is true as much of nonbusinesses as of businesses. ——《Management Challenges for the 21st Century · Chapter3》(Peter F.Drucker,1999)