介绍:
问题：Would you buy things in the shops that you have made complaints before?
Well, I think it all comes down to their attitude towards my complaint. I mean, everybody makes mistakes at one point or another, so it’s really no big deal if they mess it up just once. What really matters is how the shop handled the situation afterwards. You know, if I made a complaint about one of the products I bought and they basically ignored it, or they refused to get me a replacement, then that shop would probably get on my blacklist and I would never step foot into their premises again. But let’s say I made a complaint, and they apologized for the mistake in a very sincere manner, and they gave me some forms of compensation, like maybe a gift card or a coupon, then I would definitely go back there in the future, because that shows that they truly care about their customers and I’m willing to work with them in this case.
重点词汇：
handle v. 处理 （来自于hand，作为名词表“把手”）
ignore v. 无视、不顾 （不指无意的忽视，指有意）
blacklist n. 黑名单 （与中文的用法完全相同）
premises n. 地盘 （指某块地加上这块地上的场所）
sincere adj. 真诚的 （同时记住sincerity和sincerely）
compensation n. 补偿 （注意和pension相似）
coupon n. 优惠券 （购物类话题的高分词）
高分表达：
It all comes down to 这全取决于 （替换it depends on的神器短语）
at one point or another 难免 （作为时间状语使用，表示不可避免）
mess up 搞砸、把事情弄糟 （注意宾语的放置）
step foot into sw. 踏入某个地方 （注意into也可以替换成onto）
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